Your Privacy Matters Here
Our policies explain how we safeguard your personal data in Malaysia.
Introduction to Our Policy
At Soliventa, your privacy is a top priority. We collect only essential personal data to give you reliable information, keep our platform safe, and enhance your site experience.
Our policy is compliant with Malaysia’s Personal Data Protection Act and outlines what information we collect, why, and how your rights are protected at every step.
Personal Data We Collect
We collect contact forms, site usage, and communication data to help deliver personalized, secure service with practical content.
When You Provide Data Directly
- • Signing up for site updates or newsletters.
- • Submitting questions or feedback via forms.
- • Participating in community discussions or reviews.
- • Contacting us by email or other digital means.
- • Providing information as part of analytics opt-in.
Information Collected Automatically
- • Website log data including browsing activity.
- • Technical and device details, such as browser type.
- • Cookies used for user preference or analytics.
- • Aggregated session data for site improvements.
- • IP address to ensure platform security.
How We Use Your Data
Your information is used to communicate, operate the blog securely, analyse trends, and respond to your requests while maintaining privacy.
- • Allowing communication related to blog updates.
- • Responding to your submitted queries or feedback.
- • Conducting analytics to realise site improvements.
- • Maintaining and securing our website services.
- • Sending surveys or invitations, when requested.
- • Fulfilling any legal or regulatory obligations.
- • Processing data for system and fraud monitoring.
Ongoing Commitment: We regularly review privacy practices and update procedures as needed so your data always remains protected and handled transparently.
Sharing Your Data Responsibly
We will not sell your information. Data is shared only for technical support, operations, or compliance when required by law.
Third-Party Service Providers
Our partners are selected for security and support, agreeing to confidentiality and data processing rules set by Malaysian law.
Legal and Regulatory Compliance
We may share your data to comply with Malaysian laws or authorities.
Anonymous Analytics
Anonymous statistical data may be used to enhance site experience and performance only.
Your Rights and Access
You have rights to review, update, delete, or object to processing of your data under Malaysian privacy law. Please contact us for requests.
- • You can request access to data we hold about you.
- • You have the right to request data updates.
- • You may ask us to erase your personal data.
- • You can ask for a copy of your data.
- • You may object to certain data processing uses.
- • Ask to limit use where deemed necessary.
Contact us to exercise any of these rights, and we will respond as soon as possible within legal timeframes.
How We Keep Data Secure
Data is secured with technical and organizational controls including encryption, regular review, and incident management processes.
Technical Security Measures
- • Encrypted site connections for data transmission.
- • Regular software updates and security patches.
- • Use of firewalls and threat monitoring.
- • Active incident detection protocols.
Organizational Safeguards
- • Staff trained on privacy compliance.
- • Controlled data access, only where required.
- • Clear reporting channels for breaches.
- • Procedural restrictions for sensitive data.
How Long We Store Data
Personal data is retained as long as necessary for service delivery, law, or your requests, after which it is deleted securely.
- • Account data removed after account closure.
- • Blog usage data kept for 24 months only.
- • Contact queries deleted after resolved.
- • Financial records handled per legal timeline.
- • Marketing opt-ins erased when unsubscribed.
Extended storage applies only where required by local laws.
International Data Transfers
If data is transferred outside Malaysia, strong safeguards are applied and partners comply with applicable regulations.
- • Transfers adopt legal protective clauses.
- • Service providers sign data handling agreements.
- • International transfers disclosed in privacy updates.
- • User rights apply to all transferred data.
Cookies Use and Control
Cookies are used to support site operation, analytics, and user convenience. Your choices for managing them are respected.
Types of Cookies Used
- • Essential cookies enable site core functionality.
- • Performance cookies aid in site improvement.
- • Personalization cookies tailor your experience.
- • Functionality cookies remember your preferences.
You may change cookie settings by browser controls at any time.
Policy Changes and Updates
Privacy practices are updated as required by law or process improvement, with clear notice on this page.
- • Policy updated notices on our website.
- • Direct notification if required by law.
- • Revision highlight in site banners.
- • Change logs available on request.
You are invited to review policy updates periodically for your peace of mind.
How to Reach Our Team
For questions about privacy or your data rights, please contact us using the email or phone shown below.
Soliventa
Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia
Phone: +60 85-633 2076
Email: content@soliventa.pro
This policy was updated on January 2, 2026.
Effective from January 2, 2026.